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Product Warranty

Pixiu Watch and our entire team are deeply committed and dedicated to meticulously selecting and inspecting every watch we receive with the utmost precision. However, due to the numerous factors that can affect a watch's performance, it is not possible for us to account for every single variable. Therefore, we cannot guarantee 100% that a watch from our store will function as perfectly as a brand-new piece directly from a boutique. To provide peace of mind to all our customers and collectors, Pixiu Watch is pleased to offer a one-year warranty on the movement of any watch purchased or traded through us. This covers the period from the date of purchase or trade. Should there be any functional irregularities or deviations from standard timekeeping that are not caused by improper use by the customer, we will gladly provide repairs at no additional cost within the warranty period. In the event that any parts are faulty,

' Pixiu Watch will exclusively use genuine parts from the respective brand's service centers.'

Buyback and trade-in

For the convenience of our customers in exchanging a watch purchased from our store for another model or for cash, we offer a guaranteed buyback and trade-in price. A reasonable maintenance fee may be deducted if there are signs of heavy usage, such as deep scratches, dings, chips, or scratches on the crystal. And

' We are pleased to provide a full refund if the watch purchased from our store is found to be counterfeit or contains counterfeit parts that were not disclosed in advance. '

About Us

PIXIU WATCH is a community of watch enthusiasts who began collecting timepieces from diverse backgrounds and perspectives, based on elements of Design, Art, Crafts, Mechanics, and Value. Our passion from these varied viewpoints has brought us together to serve as educators and curators, sharing knowledge on watch mechanics, artistry, and investment. Our goal is to pass on value and expertise, while driving the exchange and circulation of the collectibles we love.

PIXIU WATCH therefore acts as a mechanism for buying, selling, trading, and providing services for timepieces, ensuring that our collections retain both their sentimental significance and market value.